Psychic…

At work, we would often get complaints routed back to us whenever it involves our products. Sometimes, we get ridiculous ones like this:

Customer claims she is one of the winners of the XYZ special promotion. She is not very sure whether she won in May 2006 or June 2006. She has not been informed that she is one of the winners.

Well, obviously since she has NOT been informed, then how the heck does she know she is a winner?! Our customers are psychic!